What's the status of my order?
You should have received an email confirmation when you placed your order and a second email containing a tracking code once your order was shipped. Please use this tracking code to find out the current status of your order.
If it has been more than 5 business days since you placed your order and you still haven’t received a tracking email from us then please email us.
How long does delivery take?
Expected Delivery TimesFree standard shipping: 3-5 business days
Express Post: 1-3 business days, most metro areas arrive next business day
All orders are sent with Aussie Post’s Parcel Post or Express Post services. All orders are trackable. PO Boxes and Parcel Lockers are accepted.
My order never arrived. Help Me.
Dang, we're really sorry if that's the case.
Please send us an email, including your name and order confirmation number and we will sort things out for you asap.
How do I go about getting a refund?
We will be more than happy to issue you with a full refund if you haven't had a blast with Beat That! or if you no longer need the copy you purchased. Please email us to arrange the return. We will issue your refund within 7 days of receiving the returned item/s.
Show me a goat!
This is a goat!
I love The Fuzzies! and I want to start selling it in my store. Can I?
For you.... anything.Ping us an emailand let's discuss.
I've got an outrageously brilliant idea for a new game. Can you help me bring it to life?
Sure, that's what we love to do! Send us an email and we'll chat it through.
I'm a wizard and I've come up with a bunch of new The Fuzzies style challenges.
We'd love to see what you've come up with! Ping em on over and we'll give them a go. If you've created some good-uns then we may even ask you if we can include them in a future expansion pack!